Latest Articles and Videos

Windows XP End of Support – Roundup

Windows XP End of Support – Roundup

I've been doing quite a lot with the end of support for Windows XP now upon us which has included giving talks on the subject.  This means that there are no longer any security, stability and other patches and updates for this thirteen year old operating system, making it extremely vulnerable to hackers and malware writers.  Here's the online resources I've created recently to help people still using Windows XP. Still running XP?  An interview for the Microsoft small business website,...

Creating Recovery Media for your Windows 8.1 Computer

Creating Recovery Media for your Windows 8.1 Computer

Time may come when your PC wont start and you need to reinstall Windows 8.1.  In this programme from PC Support.tv, Windows expert and author Mike Halsey shows you how to easily protect yourself against this by creating a recovery...

Using Internet Explorer in Windows 8.1

Using Internet Explorer in Windows 8.1

In this programme from PC Support.tv, Windows expert and author Mike Halsey shows you how to get started browsing the Internet on your Windows 8.1 laptop, tablet or PC, how to get the very best from Internet Explorer and some...

Need PC Support?  There’s an App for that!

Need PC Support? There’s an App for that!

PC Support.tv now has an app for every platform.  Windows 8, Windows Phone, Google Android and Apple's iPad and iPhone are all included, bringing you the best articles, tutorial and help videos and more, direct to your smartphone, tablet or...

Using Search in Windows 8.1

Using Search in Windows 8.1

In this programme, Windows expert and author Mike Halsey shows you how to use Search in Windows 8.1 to find the things you need, and also how to unlock the true power of it's features to get the very best...

Connect to the Internet in Windows 8.1

Connect to the Internet in Windows 8.1

In this programme, Windows expert and author Mike Halsey shows you not just how to connect to the Internet using Wi-Fi, your smartphone or a wired network, but also how to rectify common connection problems on your Windows 8.1...

Learn how to use the Start Screen in Windows 8.1

Learn how to use the Start Screen in Windows 8.1

The new programmes from PC Support.tv are kicking off in style with the ultimate guide to getting started with the Start screen in Windows 8.1.  In this programme you can learn everything about it, how to use it and how to get the very best from...

The Long Climb becomes PC Support TV

The Long Climb becomes PC Support TV

When I originally set up my website www.thelongclimb.com, I was intending for it to be a small, rarely-visited generic blog.  Little did I know what would be to come shortly afterwards with book deals and a Microsoft MVP award.  Well...

Samsung F8000 Series 8 Smart TV Review

Samsung F8000 Series 8 Smart TV Review

I'm used to reviewing Internet-connected technology and have done so for a couple of years now. This has included all manner of PC and related tech, but this is the first time I've been asked to review a television set....

Demystifying Windows 8.1 Reinstallation

Demystifying Windows 8.1 Reinstallation

When the Windows 8.1 update was released by Microsoft it came in three different ways.  The first is an update available as a direct download from the Windows Store app in Windows 8(.0).  Second is retail boxes which can be...

10 Tips to Get You Started with Windows 8.1

10 Tips to Get You Started with Windows 8.1

The release of Windows 8.1 this week brings with some significant changes to Microsoft's latest operating system.  Here I thought I'd talk you through the biggest changes so you can be prepared when the update arrives. 1) How can I get...

Metro Studio 2 Review

Metro Studio 2 Review

When I was creating this new version of my website a few months ago I set myself certain challenges.  One of which was that, as I provide Windows help and support, I wanted to create as Windows app-esque experience as I could within the web browser.  This, naturally, would extend to the look of the website and to details as small as the icons that appear throughout on buttons and in other aspects of the site. A couple of years ago,...

Windows Troubleshooting Survey

Windows Troubleshooting Survey

What are your biggest problems and issues with Windows? What is it that frustrates you and causes problems on your PC? In order to help improve the help, how-to and troubleshooting services I provide, and to make sure that I continue to provide the most relevant and up to date information you require, I have put together a short survey about your experiences with Windows help and troubleshooting.  Thank you for valuable time completing this. The survey consists of 38 short questions and...

Nokia Lumia 720 Windows Phone Review

Nokia Lumia 720 Windows Phone Review

The Lumia 720 sits broadly in the middle of Nokia's current Windows Phone range, and if you look at it purely from a specification standpoint it looks very good indeed.  It has a 4.3 inch screen, much like its larger...

Searching for Content in The Long Climb App

Searching for Content in The Long Climb App

At The Long Climb the aim is to provide you with the best and most helpful information, making sure that you can find out how to use the features of Windows and other Microsoft products quickly, but also that where...

Going Back in Time with Windows 8 File History

Going Back in Time with Windows 8 File History

One of the most frustrating and annoying problems that can ever occur on your computer is the accidental modification or deletion of a file you simply can't do without.  Fortunately Windows 8 includes the File History feature.  This not only...

JVC GC-PX100 Video Camera Full Review

JVC GC-PX100 Video Camera Full Review

I was lucky enough to get my hands on one of the first of JVC's next generation of prosumer video camera, the snappily-titled GC-PX100, and I've paired it with a variety of devices and accessories to try it out to...

Use the full PC keyboard with the Virtual Keyboard in Windows 8 / RT

Use the full PC keyboard with the Virtual Keyboard in Windows 8 / RT

The on-screen keyboard in Windows 8 and Windows RT is great but it does prevent access to useful keys such as cursors, Fn, Alt and function keys.  It's easy and simple to add these back into the on-screen keyboard in Windows 8 however.  You can do this by changing a single setting in the PC Settings panel. Open PC Settings from the Settings Charm Click the General Section In the Touch Keyboard section, activate the switch Make the standard keyboard layout available Now when you...